Avante Health is both a pioneer and an innovator: Changing the way your community views behavioral health.
Avante Health is a unique health plan that provides the highest quality of mental health services. We understand your community, its people and its businesses. We meet each individual’s needs quickly and effectively, because we live and work among the very people we serve.
Happy employees are productive employees. Our EAP program provides immediate, short-term assistance for employers and employees facing a variety of issues that can have a direct effect on job performance.
Employers have the option of "carving out" the mental health component of their general medical plan to Avante, a fully-insured specialty health plan focusing on mental health, substance abuse and Employee Assistance Programs.
Why should I carveout my mental health benefit?
Avante offers full service benefit management. From eligibility determinations to in-house claims processing. Avante can handle all aspects of your benefit management needs.
Avante has provided Mental Health services for more than 20 years. In that time, Avante has assisted multiple employees and their family members with the care they require. Avante continues to improve their service offering, depth of their provider network and quality of their customer service.
Guided by the understanding that the patient (member) is at the center of everything we do. We are dedicated to providing the right provider with the right specialty at the right time for our membership. Our clinical concierge model is our trademark; and the contributing factor of our 96% provider/patient satisfaction rating.
Designed to improve patient outcomes and reduce costs through:
Avante provides a robust reporting package on a monthly, quarterly and annual basis. We are able to customize our reporting package to meet all of our customers needs.
Avante provides a broad array of providers to support our member needs. Avante focuses on timely access to our cultural diverse provider network and provide language assistance to guarantee our members receive services that they can use and understand.
Avante offers clinical services 24 hours a day / seven days a week. Avante also provides after hours access to clinically trained professionals for all non-emergency services.
Confidential and immediate assistance.
Listening to the needs of our members is paramount. Providing access to the right provider with the specialization required, will improve outcomes and encourage collaboration between member and care provider.
Being a Knox-Keene license holder allows our EAP plans to offer extended sessions (8 or more sessions per plan period) affording members more opportunity for resolution. the terms of the benefit plan, patients can visit a local and convenient provider.
Our nationwide provider network provides access to care even when our members are traveling! Avante will work to access our nationwide provider network wherever care is required.
From a Subscriber
My 17 year-old son needed support when his relationship with a girlfriend ended. It’s hard for a mom to know what to say and I was really worried about how to handle the situation. I called Avante and was given a referral to a wonderful counselor who met with both of us for two visits and then saw my son alone after that. He gave him additional tools necessary to cope and get through the experience and I witnessed a new growth and maturity. This was really a learning experience for both of us and I was so thankful to Avante for their assistance.
From an Avante Behavioral Health patient
When my husband announced that he wanted a divorce, I was completely devastated. I could not even get out of bed in the morning. There was no way I could go to work. A friend from my job reminded me of my EAP benefit and helped me call Avante. Within days I was seeing a very kind and compassionate provider whose office is near my home in Clovis. I told her that I didn’t have the energy to fight for child or spousal support. My counselor let me know that with Avante’s referral to a Family Law attorney, I would be informed as to what I was owed and deserved. All of this – the emotional and legal guidance afforded me through my Employee Assistance Program benefit – has helped me move forward and while it hasn’t been easy starting over, I am happy and back to work again. Avante’s help helped save me.
From a Human Resource Director
I have noticed a dramatic decrease in the amount of water cooler talk since we contracted with Avante Behavioral Health to provide off-site counseling. In the past, my employees brought family issues to work and rather than resolve their problems, they just seemed to spend a lot of time focusing on the negative and neglected their job and responsibilities . Now, I am happy to say, the shift in attitude is toward accomplishing tasks and by keeping up with their workload, they seem to be happier and it is an all around healthier atmosphere. I appreciate having an outside resource to refer my struggling employees to when I notice they are arriving at work late and asking for extra time off.
Our goal is to provide you access to your health information 24 hours a day, seven days a week. To utilize your benefits or if you have any questions or concerns, please contact us anytime.